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Contactless Barometer report, a benchmark study looking at consumer attitudes to new payment methods. The study shows that consumers value the convenience and ease of contactless payments but also points out that the current relatively low acceptance levels in some markets is still preventing usage from becoming mainstream.

According to the study, 77% of contactless users agreed or strongly agreed that contactless technology would ultimately become more commonplace than cash as a payment method. 78% also agreed that contactless will be instrumental in bringing mobile contactless payments to market in the near future. Mark Austin, Head of Contactless for Visa Europe commented: “People with experience of contactless cards are starting to see it as the first step to the arrival of mobile payments. The tipping point to more mainstream acceptance will be availability: the more chance consumers have to use their contactless cards, the more enthusiastic their response becomes. For us, London 2012 will be a major tipping point in the UK, with thousands of new contactless terminals installed across the Olympic venues to make payments as easy and convenient as they can possibly be.”